Refund policy

📄 Return & Refund Policy (VAE law, strict, no statutory withdrawal right):

Return & Refund Policy

According to the applicable laws of the United Arab Emirates, consumers are not entitled to a statutory right of withdrawal.

Therefore, all sales made through our online store are final. We do not accept returns, exchanges, or refunds, except in the following cases:

  • The item received is defective, damaged, or incorrect.

  • The item has been proven to be significantly different from the description on our website.

In such cases, you must notify us within 48 hours of receiving the order. Please provide photos and details of the issue. We will review your request and, if approved, arrange for a replacement or refund.

Company Details:
Elite Vision Solutions FZCO
Registered Office: IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
E-Mail: office@hyat7.com